Initiatives

3F - Hilfr

The initiative started with a landmark one-year trial agreement between the Danish Union 3F and Hilfr, a Danish platform offering house cleaning services. At the signing of the agreement, Hilfr counted about 450 workers and 1,700 customers. The trial agreement covered pensions and sickness benefits, holiday pay and collectively agreed wages. When starting their cooperation […]

Advice for Self-Employed

Ver.di offers self-employed individuals special information, support and an opportunity to become actively involved. Concerning platform workers, the measure develops on the idea to elaborate some recommendations for action for unionists about what to do for crowd work.On the basis of a survey with unions’ officials and works councils in 2016, it came out IT […]

Agreement between Bzzt and the Swedish Transport Workers’ Union

The agreement between the transportation (by small, electric, three-wheeled moped) start-up  Bzzt and the Swedish Transport Workers’ Union allows Bzzt drivers to be covered by the Taxi Agreement, which gives the workers access to the same standards as traditional taxi drivers. Unlike many platform companies, the drivers in Bzzt are offered  marginal part-time contracts.  The […]

Association of internet workers

The Association of Internet Workers was created in 2020 as a reaction to a Serbian Government’s notice requesting that all internet workers submit reports stating all income earned from 2015 on for taxation-related reasons. The notice implies that a person who had earned 500Eur per month over five years would have to pay at least […]

Austrian collective agreement for couriers

The collective agreement for bicycle couriers and food delivery operators was negotiated between the Austrian Transport and Services Union Vida and the Association for freight transport with the Austrian Chamber of Commerce. The agreement, finalised in September 2019 and entered into force on 1st January 2020, was the first collective agreement for bicycle couriers in […]

Austrian workers' council at Foodora

When the platform first arrived in Austria in the autumn of 2015, most couriers were directly employed under traditional contracts of service. As a result, the platform’s workforce felt closely involved in the operations of the company, and enjoyed perks such as access to a local garage which served as a place to look after […]

Charter of fundamental rights of digital labour in the urban context

The “Charter of fundamental rights of digital labour in the urban context” is the first agreement of its kind. It was signed in Bologna on 31 May 2018 following negotiations between Riders Union Bologna [link to the initiative], the Italian Trade Unions CGIL, CISL and UIL, the Municipality of Bologna, and the platforms Mymenu and […]

CLAP

The Clap (Autonomous Deliverymens Collective in Paris ) is a collective created in Spring 2017 in response to the growing precariousness of riders in large meal delivery platforms. It announced in February 2020 its transformation into a trade union. CLAP is a whistle-blower, organizer of mobilization and awareness actions. It acts as national press agency […]

Code of Conduct

The code of conduct at hand is a self-imposed guideline for prominent crowdsourcing companies that has been initiated by the crowdtesting provider Testbirds and will be continuously developed and improved. Its aim is to create general guidelines about how to act in regards to crowdwork and thereby create a basis for a trusting and fair […]

Collective agreement Just Eat

In late 2021, the Spanish trade union confederations CCOO and UGT and the digital labour platform Just Eat signed the first collective agreement for such companies in Spain.The agreement has been assessed very positively by the Spanish trade union confederations and it provides for many advancements in rights, with basic monthly salary of 1.269,33 €, […]
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Digital Platform Observatory

The digital platform observatory is a joint initiative of ETUC, IRES and ASTREES, funded by the European Commission. It brings together trade unionists, experts, activists, specialists of workers representation and collective action in the  platform economy.