Deliveroo

The Paris Court of Appeal condemns Deliveroo for concealed work

On July 6th 2022, the Deliveroo platform, which had so far obtained two favourable rulings in second instance (in 2017 and in 2021), was for the first time condemned for "concealed work" by the Paris Court of Appeal, which confirmed the requalification of a courier's service provision contract as an employment contract. The judges also […]

France : The criminal court of Paris fines Deliveroo 375,000 euros for concealed work

On Tuesday 19 April, the Paris criminal court fined Deliveroo France 375,000 euros and gave two former managers of the platform a suspended sentence of twelve months in prison for concealed work. The fine and the sentence are in line with the requisitions of the prosecutor and the civil parties (more than 100 Deliveroo riders). […]

UK : Court of Appeal in England and Wales rejects Deliveroo delivery worker's claim for reclassification as a worker

Britain's Court of Appeal confirmed on Thursday that riders for food delivery firm Deliveroo were self-employed, dismissing a union appeal against past judgments on their status. The Independent Workers Union of Great Britain (IWGB) had applied to the Central Arbitration Committee (CAC) to be recognised by Deliveroo for collective bargaining in respect of a group […]

Italy : Reclassification of Uber Eats, Deliveroo and Just Eat riders

Following a secret inquiry, the Milan Public Prosecutor's Office has established that the employment relationship of riders working for different digital platforms (Foodinho, Glovo, UberEats, JustEat and Deliveroo) cannot be considered as occasional independent work, but must be reclassified as hetero-organized collaboration. The Court gave the companies 90 days to hire 60,000 workers. In case […]

Italy : The Court of Bologna condemns Deliveroo’s algorithm for discrimination

On 31 December 2020, the Court of Bologna ruled in favour of the complaint brought by CGIL’s Bologna sections of FILCAMS, NIDIL and FILT. According to the complaint, Deliveroo’s algorithm, called Frank, discriminated workers and restricted their access to working slots following absences for strike, or for health or care reasons. The judge ruled completely […]

Spain : The high Court of Justice of Aragon confirms 57 Deliveroo riders are workers

The High Court of Justice of Aragon dismissed Deliveroo’s appeal against a ruling by a Saragoza Court of 27 April 2020 and confirmed that 57 riders who worked through Deliveroo over the period between February and November 2017 were workers (“trabajadores por cuenta ajena”). The ruling followed criteria established by the Supreme Court. Among the […]

SMART

Smart  ("Société Mutuelle pour Artistes") is a social enterprise created in 1998. Since January 2017, it is a cooperative. Smart offers its members a  solution to create their salaried employment as well as a range of shared services in various fields. Smart offers advice, training and tools  to accompany the development of the professional activity […]

ReAct

Created in 2010, ReAct is an international network of organisers aiming to faciliate the collective organisation of workers and communities in their dealings with multinational companies. ReAct supports people and communities organising on a local basis and these organisations collaborating in a global alliance. ReAct runs the Global Labour Institute (GLI) Paris, the French-speaking branch […]

FNV Riders Union

The Riders Union FNV was created on the initiative of the Deliveroo couriers, with the support of the youth union FNV Jong. The Riders Union defends the rights of bicycle couriers. It calls for measures in favour of safety, quality of work, as well as the coverage of couriers by a collective labour agreement. It […]

The Independent Workers’ Union of Great Britain (IWGB)

The Independent Workers’ Union of Great Britain (IWGB) represents mainly low paid migrant workers, such as outsourced cleaners and security guards, and platform workers. IWGB was founded in August of 2012, and its branches undertake attractive campaigns for better pay and conditions. IWGB has taken to court several platform operators on a range of employment […]
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Digital Platform Observatory

The digital platform observatory is a joint initiative of ETUC, IRES and ASTREES, funded by the European Commission. It brings together trade unionists, experts, activists, specialists of workers representation and collective action in the  platform economy.