Riders Collective

The Riders Collective was launched by ÖGB with the aim of improving working conditions in the platform economy, particularly in the food delivery sector. The Riders Collective works as a contact point between the union – ÖGB - and riders; it also aims at being these riders’ voice towards the general public. Contacts with riders, […]


DidaNet is a project led by the Austrian trade union confederation ÖGB and bringing together partners from along the Danube region. Its aim is to contribute to fair working conditions in the countries in the Danube region through the cooperation of the social partners. This should allow, on the one hand, to counteract precarious working […]

GPA-djp - crowdworkers

In January 2019, GPA – djp, the Austrian union of private sector employees, printing, journalism and paper, decided to open its membership to crowdworkers - crowdwork is a particular type of platform work that aims to organise the outsourcing of tasks to a large, global pool of online workers. The union decided to do so […]


Smart  ("Société Mutuelle pour Artistes") is a social enterprise created in 1998. Since January 2017, it is a cooperative. Smart offers its members a  solution to create their salaried employment as well as a range of shared services in various fields. Smart offers advice, training and tools  to accompany the development of the professional activity […]

FairCrowdWork is a joint project of IG Metall, the Austrian Chamber of Labor, the Austrian Trade Union Confederation, and the Swedish white collar union Unionen in association with research and development partners Encountering Tech and M&L Communication Marketing. FairCrowdWork collects information about crowd work, app-based work, and other "platform-based work" from the perspective of workers […]

Austrian collective agreement for couriers

The collective agreement for bicycle couriers and food delivery operators was negotiated between the Austrian Transport and Services Union Vida and the Association for freight transport with the Austrian Chamber of Commerce. The agreement, finalised in September 2019 and entered into force on 1st January 2020, was the first collective agreement for bicycle couriers in […]

Austrian workers' council at Foodora

When the platform first arrived in Austria in the autumn of 2015, most couriers were directly employed under traditional contracts of service. As a result, the platform’s workforce felt closely involved in the operations of the company, and enjoyed perks such as access to a local garage which served as a place to look after […]

Digital Platform Observatory

The digital platform observatory is a joint initiative of ETUC, IRES and ASTREES, funded by the European Commission. It brings together trade unionists, experts, activists, specialists of workers representation and collective action in the  platform economy.