In January 2019, GPA – djp, the Austrian union of private sector employees, printing, journalism and paper, decided to open its membership to crowdworkers - crowdwork is a particular type of platform work that aims to organise the outsourcing of tasks to a large, global pool of online workers. The union decided to do so after observing that labour and social laws were not providing sufficient answers to the issues of crowdwork. These issues, which are mainly caused by the fact that platforms do not see themselves as employers but as intermediaries, include the fact that platforms do not recognise nor pay the time spent by crowdworkers looking for tasks, sick leave and periods when workers can’t find tasks. Furthermore, there are no rules on working hours nor minimum pays for tasks carried out. In order to help crowdworkers facing these issues, GPA-djp serves as a contact point for crowdworkers and offers them oppotrunities for networking and exchange, as well as legal and professional advice. In the execution of these tasks, GPA-djp also aims at understanding the size and dynamics of crowdwork.